Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscription Policy

Overview Starlight Beverages offers recurring subscription plans that allow you to receive your favorite coffees and teas on a regular schedule at a discounted rate.

Billing & Frequency Your subscription will be billed automatically at the frequency you select at checkout (e.g., every 2 weeks, monthly, every 6 weeks). Your payment method on file will be charged at the start of each billing cycle.

Pricing Subscription pricing is displayed at checkout before you confirm your order. Prices may be subject to change; you will be notified in advance of any pricing updates to your active subscription.

Cancellation You may cancel your subscription at any time through your customer account portal. Cancellations made before your next scheduled billing date will take effect immediately and no further charges will occur. Cancellations after a billing date has processed will apply to the following cycle.

Skipping or Pausing You can skip or pause a delivery at any time through your customer account. Changes must be made before your next order processing date.

Managing Your Subscription Log in to your account at www.starlightbeverageco.com/account to view, modify, pause, or cancel your subscription.

Free Trials If a free trial is offered, the trial period and post-trial billing terms will be clearly disclosed at checkout before you subscribe.

Contact Us Questions about your subscription? Contact us at asher@starlightbeverageco.com or visit our contact page.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.